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‎12-08-2024 06:48 AM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0083w
Operating System: Microsoft Windows 10 (64-bit)

hp scanner light doesn't turn on during the scan, and therefore a dark image, how can I check the bulb connection and status

1 REPLY 1

‎12-11-2024 04:04 AM

HP Recommended

Hi @HWBaggett,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

Are you able to print and copy normally?

 

May I have the exact name and product number of the printer? Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-
HP Community Moderator



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