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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-01-2019 02:45 PM

HP Recommended
Product: apple Mac desktop
Operating System: macOS 10.13 High Sierra

i have an Envy 7640 that use to scan my papers letters receipts etc on to my desk top  then i used to be able to drag them into a program that i origionally got with my envy 100..it was clled presto! page manager  it allowed me to make up files for everything such as cars insurance  monthly bills etc i could open this program and drag the items on y desk top into the file folder that was approprate...today i tried and my computer said this program was no longer upto dat wil my mac opreating system...is there another proram or app i can get to do this..i have a load of items i scanned that are sitting on y dek top that this program will not accept any more...also i can't open the things i had in y presto cause my mac says  program needs updated my the maker...

1 REPLY 1

‎01-02-2019 09:53 PM

HP Recommended

@jis4fun

 

Welcome to HP forums, I see that you want assistance in scanning.

 

You can use HP Easy Scan software for scanning from your Mac.

Refer this HP document to download and use HP Easy Scan:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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