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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-17-2022 11:22 AM

HP Recommended
Product: HP LaserJet Pro MFP M428fdn

How to get the latest ciphers on the M428fdn? Says "protocol not supported" when testing the scan to sharepoint feature.

Missing ciphers that begin with ECDHE-. Says I have the latest firmware.

1 REPLY 1

‎03-17-2022 12:20 PM

HP Recommended

Hi,

Be aware that Sharepoint365 is not supported, but only scanning to on premise local Sharepoint server, configuring a Sharepoint 365 connection would result such an error:

https://support.hp.com/th-en/document/ish_3434839-3611457-16

Shlomi



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