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- HP Community
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- macOS 10.12 Sierra and HP M1536dnf : scanning not working

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10-10-2016 01:44 PM - edited 10-10-2016 01:45 PM
I cannot use HP M1536dnf as a scanner since I upgraded to macOS 10.12 Sierra.
The scanning option has desappeared from the print driver. Image capture and HP easy scan do not work either.
Solved! Go to Solution.
Accepted Solutions
10-12-2016 07:38 AM
Hello @Bebermu, Greetings!
Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others.
I understand you are facing issues while scanning with MAC Sierra. I will do my best to assist you with this issue.
I would suggest you uninstall and reinstall the drivers first. Then install the HP easy scan and check:
- Click the Apple menu icon, and then click “System Preferences”.
- Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
- Right-click the blank space in the Printers list, and then click “Reset printing system”.
- Click “Reset” in the confirmation window.
- Enter an administrator username and password, and then click “OK”.
- Wait until the printing system is reset and no devices show in the Printers list
No follow the instructions mentioned here to completely uninstall the drivers: http://hp.care/2cKwLyC
- Restart your computer and then go back to System preferences – Printers and scanners.
- Click the “Add button” (+).
- Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
- Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)
- Now try installing the HP easy scan and try scanning. You can check the instructions here: http://hp.care/2c8ckuS
Please let me know whether that works for you. Good luck!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
10-12-2016 07:38 AM
Hello @Bebermu, Greetings!
Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others.
I understand you are facing issues while scanning with MAC Sierra. I will do my best to assist you with this issue.
I would suggest you uninstall and reinstall the drivers first. Then install the HP easy scan and check:
- Click the Apple menu icon, and then click “System Preferences”.
- Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
- Right-click the blank space in the Printers list, and then click “Reset printing system”.
- Click “Reset” in the confirmation window.
- Enter an administrator username and password, and then click “OK”.
- Wait until the printing system is reset and no devices show in the Printers list
No follow the instructions mentioned here to completely uninstall the drivers: http://hp.care/2cKwLyC
- Restart your computer and then go back to System preferences – Printers and scanners.
- Click the “Add button” (+).
- Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
- Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)
- Now try installing the HP easy scan and try scanning. You can check the instructions here: http://hp.care/2c8ckuS
Please let me know whether that works for you. Good luck!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee