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‎02-28-2021 03:21 AM

HP Recommended
Product: HP Officejet Pro 8600
Operating System: macOS 10.15 Catalina

have been using a HP Officejet Pro 8600 printer with my iMac for several years  - with no issues. Now after upgrade to Mac OS Big Sur 11.1 the printer doesn't work anymore. So I tried to install HP Easy Start but during the installation I got the Error Message that HPDM Framework is Malware and I had to delete this part to go forward with the installation. Now I can print but HP Easy Scan is not working. How can I get rid of this Malware Message so I can install the full package?

Thanks for feedback.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-28-2021 12:00 PM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help getting the problem resolved:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎02-28-2021 12:00 PM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help getting the problem resolved:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-02-2021 06:32 AM

HP Recommended

Thank you ShlomiL, it worked perfectly!

Was this reply helpful? Yes No
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