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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Carlotta21
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Solved!

macOS - HP Easy-Start HPDM Framework is Malware

HP Recommended
HP Officejet Pro 8600
macOS 10.15 Catalina

have been using a HP Officejet Pro 8600 printer with my iMac for several years  - with no issues. Now after upgrade to Mac OS Big Sur 11.1 the printer doesn't work anymore. So I tried to install HP Easy Start but during the installation I got the Error Message that HPDM Framework is Malware and I had to delete this part to go forward with the installation. Now I can print but HP Easy Scan is not working. How can I get rid of this Malware Message so I can install the full package?

Thanks for feedback.

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ShlomiL
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Hi,

Try following the Resolution section below, I believe this should help getting the problem resolved:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

Shlomi

 



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Carlotta21
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Thank you ShlomiL, it worked perfectly!

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