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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-23-2018 01:27 PM

HP Recommended
Product: HP Envy 5540 series
Operating System: Microsoft Windows 10 (32-bit)

Last time I scanned it kept running, now I cannot scan because it says the application is already running.  How can I clear the application?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2018 09:09 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have you tried to restart your printer?

 

Else, can you restart the PC and printer as well?

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎05-23-2018 09:09 PM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Have you tried to restart your printer?

 

Else, can you restart the PC and printer as well?

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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