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- HP Community
- Printers
- Scanning, Faxing, and Copying
- muti-pagescan to PDF

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02-10-2024 08:12 AM
printer / scanner has worked flawlessly for 3 years, but recently I can no longer scan multiple pages to PDF.
it will scan page 1 fine, it will scan page 2 fine, when it scans page 3 it just disappears from preview .
no changes have been made to comp.or other hardware, except for updates
02-10-2024 11:50 AM
Check the resolution, should be set to 300 dpi or less. Then the "+" should appear and you can add more scans.
In your case, I recommend setting the resolution to 200 dpi or less.
If this does not help, the software must be reinstalled.
Kind Regards
Andr-1611
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