my ENVY 5660 won't scan

[DESERTPRINCESS]

MY SCANNER WILL NOT CONNECT TO THE INTERNET.  THE BLUE LIGHT ON THE FRONT INDICATES IT IS CONNECTED BUT WHEN I PRESS "SCAN" THE MESSAGE COMES BACK ''THERE WAS A PROBLEM CONNETING TO THE SERVER"  

I'VE TRIED IT 25 TIMES 

[Jay_G24]

Hi @DESERTPRINCESS,

I'd like to help!

To assist better-

1. Are you trying to scan to email or scan to computer?
2. Is the printer connected to a home or public network?
3. Are you trying to scan using HP Smart, HP Scan, or from the front panel?

 Keep me posted. 

And, Welcome to the HP Support Community. 

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