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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP DeskJet 4252e All-in-One Printer
Microsoft Windows 11

Model HP 4252e

1 REPLY 1
HP Recommended

@Sandiw07 

 

Welcome to the HP English Community --

 

It's a DeskJet -- and the printer lacks a full touchscreen Printer Control Panel.

 

Scan is available using other tools - that is, applications and software designed to work with your printer and your Operating System / version.

 

For example,

Using the Embedded Web Server - EWS > Web Scan

HP Smart (for Windows) - there is also an HP Smart Mobile for supported OS versions.

HP Scan - Windows - part of the Full Driver printer Software

Windows Scan - Built into your Windows Operating System

Windows Fax and Scan - Also part of Windows

Paint - Windows standard - for photos / images

 

User Guide – HP DeskJet 2800e HP DeskJet 4200e

Chapter 5 - Copy, Scan, and Mobile Fax - Starting on Page 21

 

A couple of samples...

 

----------

 

NOTE: Webscan / Web Scan is not available on Laser printers

 

First Time Use Only – Standard EWS - Enable Webscan

  • Open your Browser > Type / enter the Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan

 

OR

 

First Time Use Only - Alternate EWS - Enable Web Scan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Remote Scan > Item Web Scan = Switch ON

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Scan > Web Scan

 

EWS_9025_Webscan_5EWS_9025_Webscan_5

 

-------------

 

HP Smart - Windows - Scan > Scan Document - PDF

An older example

HP_Smart_Win_PDF_Print_9HP_Smart_Win_PDF_Print_9

 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4252e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.