• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 4252e All-in-One Printer
Microsoft Windows 11

Model HP 4252e

1 REPLY 1
HP Recommended

@Sandiw07 

 

Welcome to the HP English Community --

 

It's a DeskJet -- and the printer lacks a full touchscreen Printer Control Panel.

 

Scan is available using other tools - that is, applications and software designed to work with your printer and your Operating System / version.

 

For example,

Using the Embedded Web Server - EWS > Web Scan

HP Smart (for Windows) - there is also an HP Smart Mobile for supported OS versions.

HP Scan - Windows - part of the Full Driver printer Software

Windows Scan - Built into your Windows Operating System

Windows Fax and Scan - Also part of Windows

Paint - Windows standard - for photos / images

 

User Guide – HP DeskJet 2800e HP DeskJet 4200e

Chapter 5 - Copy, Scan, and Mobile Fax - Starting on Page 21

 

A couple of samples...

 

----------

 

NOTE: Webscan / Web Scan is not available on Laser printers

 

First Time Use Only – Standard EWS - Enable Webscan

  • Open your Browser > Type / enter the Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan

 

OR

 

First Time Use Only - Alternate EWS - Enable Web Scan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Remote Scan > Item Web Scan = Switch ON

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Scan > Web Scan

 

EWS_9025_Webscan_5EWS_9025_Webscan_5

 

-------------

 

HP Smart - Windows - Scan > Scan Document - PDF

An older example

HP_Smart_Win_PDF_Print_9HP_Smart_Win_PDF_Print_9

 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 4252e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.