my printer not printing in colour on network mode

[Mickeylauria]

My printer does not printing in colour on network mode, while its printing in colour on USB mode. Please help

[Raj1788]

Hi @Mickeylauria,

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand that the printer is not printing in color.

Don't worry I'll be glad to help you.

Did you try to print from a different application?

Please check the print driver setting using the below link.

HP Deskjet 2050 All-in-One Printer - J510a

Do get back to me as I have a few more tricks up my sleeve. Said that, if I have helped you resolve the issue.

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon followed by clicking on 'Accepted as Solution'

Have a great day Ahead!

[Mickeylauria]

Yes I tried with other applications and the result is always black&white prints.

While its printing in colour when I connect the usb cable.

[Raj1788 · Accepted solution]

@Mickeylauria,

Thanks for the reply,

Let's try to fix this issue by doing a clean install. 

Follow the steps mentioned below:

First, unplug the USB cable from the printer is present.

Go to Control panel - Programs and feature - Select all the HP Officejet printer entries and uninstall them.

Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.

Restart your computer.

Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.

Once in device manager, click on the view tab in the top & choose "Show hidden devices".

Then from the device manager list, check the entries under "Printer" - If there are any entries, please right click and choose "uninstall" - In the confirm device un-install pop-up, make sure you select the box which says "Delete the driver software for this device".

Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. 

Delete any printer entry or any entry which says "Unknown device".

Once done, close device-manger. 

Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.

Under print server properties, go to drivers - remove any entry there as well.Again, go to Run window, type - "c:/programdata" - Go to Hewlett Packard folder, remove any printer related folders & files.

Once done you can try cleaning out your temporary files and cached files. 

You can try using automated applications like some cleaner software's that you can download from the internet.

Now restart your computer again.Open the Run window again, type "services.msc" and press ok to get services window.Scroll down to "Remote Procedure Call (RPC)" - right-click and go to properties. 

Make sure the service is started and startup type is "Automatic".

Now scroll up and go to "Function Discovery Provider Host" - right-click and select properties - Change the startup type to "manual" and start the service.

Repeat the same exercise on "Function Discovery Resource Publication" as well.

Click here to download and install the software.

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Good Luck.

[Mickeylauria]

Thank you Mr. Raj, the issue is solved and my printer is printing in colour now.

Thank you so much.

Yasar

[Raj1788]

@Mickeylauria,

Hurray!!! 

I'm delighted to hear that it's working!

Feel free to post your query for any other assistance as well.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉  

Have a great day!

Cheers;)