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08-28-2022 08:22 PM
I have the same problem and these solutions didn't work for mine. Please do know that the printer is Off. It is not and cannot be turned on, thus, it doesn't display which inkhead is diagnosed with any problem. The only lights that are On are the Resume and the inkhead alert.
08-28-2022 10:38 PM
HP does not own Xerox machine. Are you talking about Photocopy function on your HP printer ? What is it ?
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08-29-2022 09:48 AM
From your picture I can see the printer is on but with a Black cartridge problem, may you see any difference if removing the black ink cartridge from the printer?
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