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HP Recommended
microsoft edge
Microsoft Windows 10 (64-bit)

had to reset my laptop and printer software was deleted. need to re-download.  I have a Aspire R laptop with the mircosoft edge software.  need help asap. i know nothing about how to download to restore it. thanks in advance.

1 REPLY 1
HP Recommended

@jrz21-_ 

 

Please download and install the following Full Software and Drivers package to your computer:

 

            https://ftp.hp.com/pub/softlib/software13/COL61235/mp-147821-1/EN5540_Full_WebPack_1119.exe

 

Regards.

BH
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