need to stop the fax on my printer picking up the call when someone calls on my landline.

[papadoowop]

I want to stop my fax machine from picking up my landline calls when the printer is on.  I have Verizon Fios as my Provider with VOIP. If someone calls they get that screeching sound of a fax, instead of Voicemail or me.  Do I need a converter?  Thank you  

[Dragon-Fur]

@papadoowop 

A couple of options...

➡️  Switch off Auto Answer on the Fax.

 User Guide

Page 52

OR

➡️  Set the ring number on the fax to pick up AFTER the answering machine has answered.

User Guide

Page 53

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HP OfficeJet Pro 6978 All-in-One Printer 

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