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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP LaserJet Pro MFP M126nw
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i am not able to scan through hp smart app on android on my printer laserjet pro MFP M126nw. tried many thimes it allways say unsuccessful please give a solution. i am able to scan on pc.

1 REPLY 1
HP Recommended

Hi @notdot,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your printer.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Refer to this link for more scanning related issues.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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