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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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hp office jet pro 8035e. using hp smart app, scan offers basic pdf or image for choices. I think I have adobe pdf as part of my ms office subscription.

 

1 REPLY 1
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@lynnie221, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Scanning Editable Text with HP OfficeJet Pro Printers! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

To scan documents as editable text using your HP OfficeJet Pro 8030 series printer, you need to ensure your printer settings are configured correctly to use Optical Character Recognition (OCR). Here's how you can set it up:

Check HP Smart App Requirements:

  • Make sure your printer is set up with the HP Smart app and is capable of using HP Smart Advance features, which include scanning documents to editable text.
  • You need an HP+ or eligible printer and an HP Smart account to use advanced features like OCR.

Enable Advanced Scan Features:

  • Advanced scan features might be missing if your printer isn't eligible for HP Smart Advance or if the printer isn't connected with an HP Smart account. Ensure you are signed in to your account within the app.

Configure Scan Settings:

  • Open the HP Smart app on your device.
  • Navigate to the scan options.
  • Look for file type settings where you can choose between options like PDF, JPEG, and OCR formats like Word Document (.docx), Plain Text (.txt), or Searchable PDF.
  • You might need to enable 'Smart File Name' to automatically generate a name based on file text if available.

Using OCR:

  • If OCR isn't available in the HP Smart app, you can use the HP printer software on your computer to scan documents into editable text.
  • For Windows, you would typically use the HP Scan software that comes with full feature driver installations.  

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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