cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
sel3
New member
3 0 0 0
Message 1 of 2
68
Flag Post

organizing scanned documents

HP Recommended
MFP M281
macOS 10.15 Catalina

I scan a set of documents and are ready to store, but the documents are individual pages instead of a set. How do I remedy this?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
17,756 17,733 1,424 1,404
Message 2 of 2
Flag Post
HP Recommended

@sel3, Welcome to HP Support Community!

 

If you are using HP Easy Scan to scan the documents, follow the steps below-

 

Scan from the scanner glass

Scan documents or photos from the scanner glass.

  1. Place the first item you want to scan face-down on the scanner glass, aligning it with the guide at the edge of the glass.

    Aligning a document with the guides at the edges of the scanner glass

  2. In HP Easy Scan, click Scan.

    The printer scans your document or photo, and then a thumbnail preview displays.

  3. If you want to add pages or scan a two-sided document, click Add on the bottom bar, flip the item or place the next item on the scanner glass, and then click Scan.

  4. Click the thumbnail of a scanned item in the left panel, and then click Edit to adjust colors, straighten, or crop the scan.

    HP Easy Scan editing tools

  5. Click Send in the bottom right corner of the window, and then click Folder.

    Clicking Send to save a scan to a folder on the Mac

  6. Select a name, destination, file format, and quality for your scan.

  7. If you want your scan saved as a single file, make sure you select the Save all items to a single file checkbox.

    NOTE: 

    Not all file types can be saved as a single file. If the check box does not display, select a different file type.

  8. Click Save.

Scan from the document feeder

Scan documents from the automatic document feeder (ADF).

   CAUTION: 

Do not load photos into the ADF.

  1. Load all pages into the ADF. Look for a graphic with arrows on the document feeder to help you load your pages correctly.

    NOTE: 

    Do not overfill the document feeder. If necessary, you can add pages to your scan job later.

    Examples of printer graphics showing the direction to load documents into the document feeder

  2. Click Scan.

    The printer scans all documents in the ADF, and then a preview displays.

  3. Follow any prompts to flip and re-load the pages for duplex scanning.

  4. Click the thumbnail of a scanned item in the left panel, and then click Edit to adjust colors, straighten, or crop that item.

    HP Easy Scan editing tools

  5. To add pages to your scan, click Add on the bottom bar, load more documents into the ADF, and then click Scan.

  6. To remove pages from a multi-page scan, click the thumbnail on the left panel, and then click Delete on the bottom bar.

  7. To reorder pages in a multi-page scan, click and drag pages on the left panel.

  8. Click Send in the bottom right corner of the window, and then click Folder.

    Clicking Send to save a scan to a folder on the Mac

  9. Select a name, destination, file format, and quality for your scan.

  10. If you want your scan saved as a single file, make sure you select the Save all items to a single file checkbox.

    NOTE: 

    Not all file types can be saved as a single file. If the check box does not display, select a different file type.

  11. Click Save.

Refer to the document HP Printers - How to Scan (Mac) for other scanning methods.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation