photosmart c410 won't turn on get error code C2FE0147

[hank18]

Photosmart C410 won't turn on get error codr C2FE0147. on off button, print photos button, and wireless button all blinking. Have tried turning on and of and unplugging.

[Riddle_Decipher]

@hank18

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

As I understand the HP Printer isn't turning on and gets an error code - "C2FE0147",

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you attempted to reset the printer?

While you respond to that, here's what you need to do:

1. Press the Power button () to turn on the product.

2. Disconnect the power cord from the rear of the product.

3. Wait 20 seconds.

4. Press and hold the # and 3 buttons on the product control panel.

5. While holding down these buttons, reconnect the power cord to the rear of the product.

6. After the product turns on, release both buttons. The product resets to the factory defaults.

7. Try to print a printer status report. See the steps on how to print a printer status report at the beginning of this document.

   • If these steps resolved the issue, and the printer status report prints, there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.

   • If the printer status report prints successfully, but you continue to experience an issue with your product, the issue is not related to the hardware. Go to HP Product Support Home Page, and then search for another document that relates to the issue you are experiencing.

        NOTE:

     If the page displays in the wrong region or language, click the Region - Language link in the upper right corner of your browser. Then you can select the correct region and language.

   • If the product does not print a printer status report, there is an issue with the product hardware. Continue to the next solution.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(Though the header is different, the steps to follow will help resolve your concern & By the end of this article all the issues should be resolved)

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[hank18]

Hello Riddle_Decipher

Thank you for your solution,but it didn't work.

I will assume it is a hardware problem. I have ordered a new printer Office jet pro 6978

thanks again, hank18

[Riddle_Decipher]

@hank18

Thank you for responding,

It's great to have you back 😉

I'm afraid you are right, if none of the above worked,

the best thing to do, is Contact HP to have the device either repaired or replaced:

HP Support can be reached by clicking on the following link:  

* Open link:  www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!