print from photo tray on hp 7855

[hockey2]

TRYING TO PRINT FROM THE PHOTO TRAY

[TEJ1602]

@hockey2, Welcome to HP Support Community!

If you haven't installed the HP Printer Software, I would recommend you to install it from here.

To print from the photo tray, first, load the paper into the tray upside down.

Slide the paper until it stops and adjust the paper width guides.

Reinstall the output tray on the input tray, if you removed it, and then push the input tray into the printer until it locks into place.

When you print, go to advanced printer settings and changed the paper source from the Main tray to Photo tray.

Change the print settings in the Windows 10 Photos app so that paper in the photo paper input tray is used.

1. Open the photo in the app, click the menu icon , and then click Print.

2. Select the following settings for the print job:

   • Source: Select Photo Tray

   • Paper Size: Select 10x15cm/4x6in or 4x6in

   • Type: Select HP Photo Papers or Other photo inkjet papers

   • Photo size: Select Full Page

   • Fit: Select Fill Page

3. Click Print.

Click here for video instructions.

Let me know the outcome.

Cheers 🙂

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[jwhelan]

That was not helpful.  the photo tray on hp 7855 just does not work. 

[BinBon]

It's a big problem, my advice - call to HP contact center!