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Locked

‎06-25-2021 06:06 AM

HP Recommended
Product: Pavilion 6243
Operating System: Microsoft Windows 10 (64-bit)

printer does not print in color/printer does not scan to normal view/printer lost OCR after update

1 REPLY 1

‎06-28-2021 11:41 AM

HP Recommended

@Vacationbill

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for more assistance.

Here is the link to find the printer product number:- Click here

Sandytechy20
I am an HP Employee

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