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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-07-2024 04:33 PM

HP Recommended
Product: HP Deskjet F4580 All-in-One Printer
Operating System: Microsoft Windows 11

The HP Deskjet all in one printer was scanning wirelessly well until today. PC running Windows 11 Pro trying to use the scanner using Windows Fax and Scan it won't work. An error windows says can't complete scanning and gives the network address for the scanner as: xxx.xxx.x.3. When I try to print wirelessly all is well no problems but the address for the printer is: xxx.xxx.x.4.  tried to find a way to correct that router address from.3 to .4 but I can't find a way to correct it.

Did try pressing and holding the Cancel button in the printer and then pressing and releasing the wireless button to see if it would correct. However, in the WIA (Windows fax and scan feature) does not correct that address. So can't use that feature in the printer. 

How can I access wirelessly the scanning feature of the printer from my PC and forget about the WIA. Just access the All in one directly to be able to use its features. 

Any suggestions and solutions will be appreciated.

Sadnewbie.

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