Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 5660 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

printer will not print Black when making a copy. It printed once in light red and the next time in yellow. I did select Black on the printer display. When printing from my computer or a file it prints black clearly. Envy 5660.

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