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HP Recommended
hp 8710
Android 7.0 - 7.1.2 Nougat

how do i print a music file from my phone

5 REPLIES 5
HP Recommended

@PRINTERLADY213

Welcome to the HP Support Community

 

Make sure the printer and phone are connected to the same network.

 

Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.

 

Click on this link: https://support.hp.com/us-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen... to download and Using the HP Smart App.

 

 Try to print.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

I have the app but it won't give me the option to print a list of music I have on my phone

 

HP Recommended

@PRINTERLADY213

 

Can you print other documents?

Try printer from the different app and check if it works.

 

Keep me posted.

Cheers:)

Raj1788
I am an HP Employee 

HP Recommended

The problem is don't get a print option when I open my music is there any way I can put the music some where on the phone that has a print option

HP Recommended

@PRINTERLADY213

 

I would personally suggest you contact our HP phone support for one on one interaction. 

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

 

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted on further assistance. Hope that helps! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

Have a great day ahead!

Raj1788
I am an HP Employee 

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