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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-15-2013 10:59 AM

HP Recommended

On several occasions I have tried to scan a letter and have received an error message "the scanner Automatic Document Feeder (ADF) cover is open. Check that the ADF cover is completely closed.

 

The letter is jammed 3/4 of the way through the feeder and the cover, of course is complely closed. If I then press to scan again the letter is fed through the feeder but has not been scanned!!!!!!!!! 

 

It is of course impossible to copy two sides of a document manually????

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‎10-27-2013 12:04 PM

HP Recommended

Thanks for the info on the SERVICES.  However, that did NOT help my problem. 

 

My Fix:  on the wireless menu of the printer, I set "Wireles Direct" to "on", and turned "Security" off.  Then it started scanning.  I don't want to go back & see if I can re-reate the error msg, cuz it took me so long to get it working ... not willing to take ANY chances!!!

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‎01-15-2014 12:02 PM

HP Recommended

all thre of mine were already running. now what?

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‎04-08-2016 11:40 AM

HP Recommended

scanning from HP is not working to wireless dell

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