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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet 6500A
macOS 10.15 Catalina

I tried all solutions proposed in the discussion : I have tried a power reset on the printer, I have updated all drivers, I have reset printing system... and it's still not working.

What could I do ???

4 REPLIES 4
HP Recommended

HP 6500AMac OS 10.15.7 .. Same error code. I use an ethernet wired connection. Print function works fine.

HP Recommended

Yes printing is working, but not scanning 

HP Recommended

I have an HP ENVY 110 series and I have the same problem. 

HP Recommended

It's working again... And I didn't do anything. Weird !!!

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