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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-20-2022 08:55 AM - last edited on ‎10-22-2022 09:52 AM by Retired

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: macOS 12.0 Monterey

Currently I'm unable to scan from my HP 7858. I load a document on the glass, open the scanner app and get an error that says, "no document loaded". I've scanned successfully many times before and never gotten this error. Not sure what's up. Printing is working fine.

1 person had the same question
1 REPLY 1

‎11-10-2022 09:24 AM

HP Recommended

@KalRucker

 

Welcome to the HP support community.

 

I understand that you are getting out of paper error while scanning, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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