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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Officejet 4500 Wireless All-in-One Printer - G510n
Microsoft Windows 10 (64-bit)

Officejet 4500 G510n-z.  HP  Doctor and Tools were used.  Latest update was downloaded, but couldn't be installed. 

Message in window on the front of the computer:  "No scan options.  Refer to device documentation to troubleshoot."

Printer is out of warranty period.  Couldn't resolve the issue with other HP nonhuman help.

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