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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
asmam1
New member
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Message 1 of 2
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Flag Post

"Scanning Not Available"

HP Recommended
Microsoft Windows 11

Have a HP 2331 printer. While trying to scan through Windows 11 it says "Scanning Not Available". What needs to be done

 

I have HP Smart App installed

1 REPLY 1
Ric_ob
Moderator
Moderator
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Message 2 of 2
Flag Post
HP Recommended

Hello, @asmam1 

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 

 

 

 
Please let us know if you have any additional questions or concerns. Our job as HP moderators is to monitor all traffic on the community.

Thank you.

I work on behalf of HP.
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