replace adobe flash player for fax/scan

[PAVDT]

How to use the HP Printer Scan/Fax feature with the Adobe Flash Player not being available? 

[Nal_NR]

Hi @PAVDT,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

About fax/scan, try using HP smart app.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Roger2222]

I have a Photosmart D110 printer and it states that HP Smart cannot find my printer even though when I get the HP Smart screen it shows the printer.  IS HP Smart not compatible with my printer?

[Roger2222]

Additional Info, 

HP Photosmart e-All-in-One Printer - D110a

Product CN731A#B1H

Serial CN087F4200

It used to work with Adobe Flash!

[Nal_NR]

Hi @Roger2222,

Thanks for your reply. If it is not allowing you to use HP smart, Try using HP Scan and Capture App

If that does not work either, then this might require one on one interaction to fix the issue.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Roger2222]

So I guess HP Smart is not compatible with all HP products.  That's a shame.  Anyway, HP Scan Extended does let me scan, but has limited options.  Will use that until that is no longer working.  Thanks for your help.

[Nal_NR]

Hi @Roger2222,

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Roger2222

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us