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- HP Community
- Printers
- Scanning, Faxing, and Copying
- saving files

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04-16-2024 09:11 AM
Hi, support team. I saved a PDF file from my printer to my computer, but I have a problem finding out where on my computer it has been saved. Can anyone give me a short version of how to find the file I saved?
04-16-2024 09:27 AM
Welcome to the HP Community --
If "computer" refers to device running supported version of Windows,
the following might apply...
True - Without the context of what you are doing, the answer varies.
Windows
- Check your account > OneDrive (if using) > sub-folder Documents
- Check your account > local Documents folder
- Check your account > OneDrive or local Pictures folder -- sure, depending on how you are scanning, even PDF files can end up in Pictures or in a sub-folder
HP Smart won't usually lose track of PDF file save destinations -- for example, it's generally required that you select the folder.
HP_Smart_Win_Scan_Document_Save_5
HP Scan is preset to select a destination (main menu and More > Destination)
Depending on the vintage of your printer, this is more or less precise and depends on whether you are using HP Scan -- part of the full driver printer software -- or HP Scan - Universal Scan Software.
HP Scan - full driver printer software
9025_HP_Scan_Menu_PDF_More_Destination_9
HP Scan - Universal Scan Software - Menu
HP_Universal_Scan_Menu_JPEG_Page-Size_2
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References / Resources
HP Printer Home Page - References and Resources
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