saving files

[CAIII]

Hi, support team. I saved a PDF file from my printer to my computer, but I have a problem finding out where on my computer it has been saved. Can anyone give me a short version of how to find the file I saved?

[Dragon-Fur]

@CAIII 

Welcome to the HP Community --

If "computer" refers to device running supported version of Windows,

the following might apply...

True - Without the context of what you are doing, the answer varies.

Windows

• Check your account > OneDrive (if using) > sub-folder Documents
• Check your account > local Documents folder
• Check your account > OneDrive or local Pictures folder -- sure, depending on how you are scanning, even PDF files can end up in Pictures or in a sub-folder

HP Smart won't usually lose track of PDF file save destinations -- for example, it's generally required that you select the folder.

HP_Smart_Win_Scan_Document_Save_5

HP Scan is preset to select a destination (main menu and More > Destination)

Depending on the vintage of your printer, this is more or less precise and depends on whether you are using HP Scan -- part of the full driver printer software -- or HP Scan - Universal Scan Software.

HP Scan - full driver printer software

9025_HP_Scan_Menu_PDF_More_Destination_9

HP Scan - Universal Scan Software - Menu

HP_Universal_Scan_Menu_JPEG_Page-Size_2

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