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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎11-30-2022 07:12 AM

HP Recommended
Product: HP Officejet 8040 All-in-One Printer
Operating System: Microsoft Windows 11

Did a factory reset and now Scan and Capture cannot find my HP 8040 printer.

1 REPLY 1

‎11-30-2022 07:24 AM - edited ‎11-30-2022 10:26 AM

HP Recommended

@shoronroz 

 

Welcome to the HP Community Forum.

 

Update - Add Example for adding device to HP Scan and Capture

 

HP Scan and Capture requires having first installed the Full Feature Software / full driver printer software.

 

Full Feature Software - Web Pack Installation Package - Information and Download

HP Officejet 8040 e-All-in-One Printer series Full Feature Software and Drivers 

 

After the full driver printer software is installed and functional,

Install the HP Scan and Capture application.

 

Example - HP Scan and Capture - Select Device

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

References / Resources

 

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

 

HP Scan and Capture features an adjustable screen size.

 

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

 

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

  

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Officejet 8040 All-in-One Printer series 

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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