scan and capture cannot find device hp 8040

[shoronroz]

Did a factory reset and now Scan and Capture cannot find my HP 8040 printer.

[Dragon-Fur]

@shoronroz 

Welcome to the HP Community Forum.

Update - Add Example for adding device to HP Scan and Capture

HP Scan and Capture requires having first installed the Full Feature Software / full driver printer software.

Full Feature Software - Web Pack Installation Package - Information and Download

HP Officejet 8040 e-All-in-One Printer series Full Feature Software and Drivers 

After the full driver printer software is installed and functional,

Install the HP Scan and Capture application.

Example - HP Scan and Capture - Select Device

Scan_and_Capture_Add_Select_Device_2

References / Resources

HP Scan and Capture

Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

HP Scan and Capture features an adjustable screen size.

* NOTE:  The correct HP print software drivers for your scanner must be installed from HP's Support Website.

Click Start (windows key) > Open the All Apps List > scroll the list 

Open Category HP

Find and open the HP Scan and Capture application

Optional

Right-Click on the application and PIN to Start

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Officejet 8040 All-in-One Printer series 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"