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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-24-2016 12:30 PM

HP Recommended
Product: officejet 4620
Operating System: Microsoft Windows 10 (64-bit)

missing the scan to desktop icon that was in the tray.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2016 12:46 PM

HP Recommended

Hi,

 

Windows 10 burries it in HP Printer Assisstant therefore please use HP Printer Assisstant to scan or use the following option (download and install)

 

    ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

After that you can pin to taskbar and get HP Scan icon again

 

     pinto.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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1 REPLY 1

‎11-24-2016 12:46 PM

HP Recommended

Hi,

 

Windows 10 burries it in HP Printer Assisstant therefore please use HP Printer Assisstant to scan or use the following option (download and install)

 

    ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

After that you can pin to taskbar and get HP Scan icon again

 

     pinto.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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