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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-11-2023 07:55 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

I have a HP Officejet Pro 8620, I would like to put a folder on my desktop for my scans, how do I do that?  

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-13-2023 12:19 PM

HP Recommended

@junebug828 

 

Welcome to the HP support community.

 

I understand that you want to scan to folder, I am glad to assist you.

Use the HP Smart app to scan.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎10-13-2023 12:19 PM

HP Recommended

@junebug828 

 

Welcome to the HP support community.

 

I understand that you want to scan to folder, I am glad to assist you.

Use the HP Smart app to scan.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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