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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
hp deskjet 4535

Hi,
I recently purchased HP4535 deskjet  printer. I'am not able to scan multipage document into one SINGLE PDF file. i use MAC and the product is not listed  on tour website.

Please help

2 REPLIES 2
HP Recommended

@advantage4535

 

Welcome to the HP Forums. I would be happy to help you with your HP Deskjet 4535 Printer. I understand that you want to scan multiple pages into one PDF file and you have already done some preliminary troubleshooting. 

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Double click printer icon on desktop,
  • Select Scan a Document or Photo,
  • Put the first page on the glass (face down),
  • Check options (size, dpi ...), and select Scan document to file,
  • Click Scan - machine will scan the first page
  • Remove the first page on the glass, put the second page,
  • Click + (plus sign) It sits on the left-hand side of a red x
  • Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save
  • Click Done after Save

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I am trying to scan pdf with my inkjet 4535 but a dialogue box comes up saying that the windows cant load your scan profile and settings may not be compatible. 

The scan is set as photo and won't change to document. I really need to be able to scan to pdf. 

Please help. 

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