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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 10 (64-bit)

HP Smart Tank 670 - I do not find the way to scan a black and white document to produce a black and white output image on file.  Advice much appreciated.

4 REPLIES 4
HP Recommended

Clarify - I do not want color nor greyscale output

HP Recommended

@Sm-Tank670-DP 

 

Welcome to the HP User Community.

 

If you have not done so,

Install the Full Feature Software / full driver printer software.

After the software is installed, use HP Scan to scan the content.

Select "Color Mode" = Black/White

 

 

Software installation > How-to Video help here:

HP Smart Tank 500|651|655 printer: Download & Install Software & connect using Auto Wireless Connect

 

Easy Start method is illustrated starting 2.47 minutes in the Video

 

and / or

Notes ...

Method - Use the Easy Start Software to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start Software wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Open Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start Software to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • When the opportunity is presented (minute 3.47) > Select to install the “Full Driver” / “Full Feature Software” / "Basic" software
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Optional Notes >> Easy Start... The Journey

 

  1. Full Administrator Rights are required to complete the HP Software installation.
  2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the Smart application).  If necessary, select the "Basic" Software.
  3. Skip / Ignore suggestion(s) that you add anything you do not want / need at the moment.  For example, you do not (at the time of installation) need an HP Account and you do not need or want to sign up for Instant Ink just because you are loading the printer software.
  4. Full driver provides access to the printer features on which other applications / software might depend.

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

Example - HP Scan - Main Menu - Save as PDF

9025_HP_Scan_Menu_PDF_79025_HP_Scan_Menu_PDF_7

 

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Smart Tank 670 series 

Enter the type and name of your HP device

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Hi Dragon-Fur

 

Thank you very much for the advice. I am now able to scan black & white images with the same output.  It would have been better if HP deliver standard software with that feature, but any case, it works now. 

Thanks again. 
Sm-Tank670-DP

HP Recommended

@Sm-Tank670-DP 

 

You are welcome.

 

The Full Feature Software / full driver print software provides access to the printer features.

 

HP Smart has become more popular - the application does include some interesting and useful scan editing options.

 

After the content is scanned, select to Edit > Filter the results before Save / Share.

Try the option for both documents and photos.

 

Example - HP Smart - Windows - Scan - Photo > Edit > Filter

HP_Smart_W10_Scan_Edit_Image_Set_8HP_Smart_W10_Scan_Edit_Image_Set_8

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.