scan to computer over wi-fi

[pj28]

when attempting to scan to computer (wi-fi) i get error at printer that computer is not connected; at the computer, error says software component not installed. i deleted and reinstalled the printer and continue to experience the same problem.  any assistance greatly appreciated.

[Rainbow23]

@pj28,

Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 

As I understand that you are facing issues with your HP Officejet Pro 8600 e-All-in-One Printer - N911a wherein it does not scan to the computer on the wi-fi network.

This issue could occur if the scan to computer is not enabled or the latest drivers are not installed.

Hence, I request you to follow the steps provided in the link: click here

Let me know how that works.
I hope you have a good day ahead.
Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,

[pj28]

I Went through following Steps:
Step 1: i can send document to the printer over wifi.
Step 2: check driver scan setting -- enables an to computer was checked.
Step 3: network & printer settings are good.
Step 5: removed and re added the printer.  Computer screen displays "A necessary software component is missing or corrupt.  Please reinstall the software for your device and/or check hard drive for problems."

Still have same problem ... 

Suggestions?

[Rainbow23 · Accepted solution]

@pj28 Thank you for your reply, I'll be more than glad to help you.

I understand that you are still unable to scan to the computer from the printer.

Please follow the link: Scanning from a Mac Computer

Let me know if this works.

I hope you have a good day ahead.