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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-21-2021 03:18 AM

HP Recommended

hello can someone help i was trying to setup scanning to  email on my hp color laser jet mfp m477fnw wireless  but i got an error "username or password is incorrect

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2 people had the same question
1 REPLY 1

‎05-21-2021 11:16 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Were you trying to setup Scan to **bleep**?

 

This resource (Example)  might be useful:

https://www.youtube.com/watch?v=OM7PS-5D06A

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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