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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-17-2019 11:23 AM

HP Recommended
Product: HP officejet 250

I'm trying to scan to email from HP officejet 250 and says username/PIN incorrect. PIN should work & username has not changed. Is there a way to find out that info to make sure? Should I reset printer and how. So I have to scan to my laptop to send via email.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2019 12:32 PM

HP Recommended

Hi,

Press the HP ePrint button or icon on the printer and select Settings or the gear icon, then select Remove Web Services and confirm any prompt.

 

Next. open the Apps menu and select Scan to Email, then follow the steps to reconfigure the app,

 

Note: provide your personal email once prompt to while reconfiguring the app, then a PIN code will be sent to your email.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎01-17-2019 12:32 PM

HP Recommended

Hi,

Press the HP ePrint button or icon on the printer and select Settings or the gear icon, then select Remove Web Services and confirm any prompt.

 

Next. open the Apps menu and select Scan to Email, then follow the steps to reconfigure the app,

 

Note: provide your personal email once prompt to while reconfiguring the app, then a PIN code will be sent to your email.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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