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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
scanjet pro 2000 s1
Microsoft Windows 10 (64-bit)

I am trying to use the software to scan a pdf to email and it give me an error message that there is no email client installed.  am using Office 365 - outlook 2019 as my email client

1 REPLY 1
HP Recommended

Hi,

When you right-click any file on your desktop and select Send To > Mail Recipient, does it open a New Message dialog with the file attached or may you see any other behavior?

 

Please let me know, to better understand if your mail software / operating system response as expected.

 

Shlomi



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