• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Cannot get the scan to email function to work on my mfp 3301 printer.  I followed all instructions and when i go to send test email it doesn't work. It says no network connection and fails to test.

2 REPLIES 2
HP Recommended

Hello @jule9 , how are you ?

 

Please, try the procedures below:

 

HP Printers - Scan to Email Cannot Access Email Accounts | HP® Support

 

Best regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
HP Recommended

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

Please refer to this for setp and use Scan to Email:

https://www.youtube.com/watch?v=ZpQUjJ5s0rY

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiaYiRDZNQzACdH1tR2RhOH

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.