scan to network not working

[swe25]

while i trt to scan to a network folder the printer tells it has a networkproblem. what can be the issue

[Dragon-Fur]

@swe25 

Some places to check / look...

Make sure the network folder location is shared and accessible for read / write operations.

If you are using the "pc name" for the primary location, try instead the IP address.

Example

\\192.168.1.45\Data\Scan_Folder

How to set up Scan to Network here:

User Guide 

Chapter 1 - Page 14

Section For Scan to Network Folder, Fax to Network Folder 

If the printer is on the network,

IF this printer supports the Scan to Network Folder within the Embedded Web Server (EWS😞

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Scan

Scan to Network Folder

Click tiny "people" icon - add information (userid login and password to the location / device / folder)

Test and Save the setup

Example - map the network (remote) folder to your Windows computer:

File Explorer > This PC > Map Network Drive

Map_Network_Drive_2A

Still need help?  Want more information?  Search for solutions...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type

Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides, Product Information, more

HP OfficeJet Pro 9010 All-in-One Printer series

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