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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-03-2023 02:12 PM

HP Recommended
Product: hp scanjet 5590
Operating System: Microsoft Windows 11

my pc support window 11

and my scanner device hp 5590

i was try connected with pc

but i no found drivers for this deviece 

please help me 

and setup 

solve it my problem

my emglish is very bad but i try conversation 

Category:
2 REPLIES 2

‎08-03-2023 02:14 PM

HP Recommended

please understand my problem 😓

Was this reply helpful? Yes No

‎08-04-2023 05:33 AM

HP Recommended

Hello @fursan ,
Welcome to the HP Support Community!

 

HP Scanjet 5590 Digital Flatbed Scanner series, your scanner is too old!

Try this HP Scanjet Basic Feature Driver 

 

More information here.

 

If you have a system with an older Windows version, try to install this old scanner there.

 

Hope this helps!
Andr-1611

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