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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

can't find scanned documents in Document file

1 REPLY 1
HP Recommended

@rochmn 

 

Welcome to the HP User Community.

 

You have not provided enough information for us to make a good guess about what you are doing.

 

At the least, you will need to provide

HP Printer model / Product Number of your printer

 

How to find:

Finding your Product Name, Product Number, or Serial Number

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

 

What is your Operating System / version?

 

Which software / application are you using?

 

 

One method -

HP Smart -- Windows - Shortcut - Save to Cloud Storage

NOTE:  Creating a new shortcut is similar - Remember to give your shortcut a name that makes sense to you.

HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_2HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_2

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.