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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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10-03-2022 11:10 AM
Product: HP OfficeJet 4650 All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)
I have a 12 page document. After scanning the whole document via the feeder the scanner preview isn't showing me more than two pages of scanned document. It reports 2/2 pages. It seems like the printer "times out" during large document scans. Is this possible? How do I get it to record and save all 12 pages?
2 REPLIES 2
10-06-2022 03:02 AM
Welcome to the HP Support Community
I'd like to help!
I understand that you are facing issues with scanning multiple pages.
In fact, the HP software is able to scan multiple pages to a PDF using both the Scan Glass as well as the ADF.
Can you download and install the FULL feature printer software from HP for your operating system:
You may also download and install an HP scan and doctor for further assistance. Click here
Hope that helps.
Hope this helps! Keep me posted.
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