scanner randomly scans documents upside down

[basha210]

i am scanning to my apple mac book air from auto document feeder of the HP Office Jet Pro 8025.  pages ramdomly scan upside down  or  in  landscape lay out.  i watched the u tube  video on correcting this (for a different model scanner than  i  own) but i don't  have the command that was used  to fix.  thank you.  ps:  i don't know the  category of  printer i  own so am guessing inkjet printer.

[Dragon-Fur]

@basha210 

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I am guessing:

You are using HP Smart

In this instance, HP Smart for Mac behaves in the same way as it does in Windows.

Assuming that is the case, something like / similar to the following will take care of the issue...

If you using Scan as opposed to printing,

If you are using HP Smart,

Switch off the Auto-Enhancements for Orientation.

Open HP Smart

Select to Scan

Click open Auto-Enhancements

Switch OFF Orientation

References / Resources

HP Smart for Mac

 HP Printers - Install and Use the HP Smart App (Mac)

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HP OfficeJet Pro 8025 All-in-One Printer 

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[basha210]

Thanks for the response. My orientation is already switched to "off" but the issue is still occurring.