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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎08-08-2025 07:03 PM

HP Recommended

Help my MFP M28-M31 printer works but the scanner quits. How do you do a factory reset?

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1 REPLY 1

‎08-11-2025 07:28 AM

HP Recommended

Hi @Help12313,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding Factory Reset for HP LaserJet Pro MFP M28-M31!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Kindly refer to the steps on this link to restore factory defaults

 

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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