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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 11

Has anyone of you were able to successfully troubleshoot and fix a "scanner is unavailable" status with an HP OfficeJet Pro 8025e model? The HP website is confusing and unsuccessful and doesn't have a **bleep** phone number to call for tech support help.  My printer is still new and still under factory warrant and  I also paid extra for an extended warranty protection plan from Office Depot in case something like this happens again and it cannot be fixed at all, I would just file the claim and get a new one instead. Your help and guidance would be greatly appreciated with sincere thanks.  - RClyman

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