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- scanner will not scan

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07-31-2022
07:01 PM
- last edited on
08-03-2022
08:38 AM
by
Ric_ob
Product: HP Pavilion - 15-cs0064st
Operating System: Microsoft Windows 11
My scanner will not scan. It prints, but it will not scan. I've run the scan doctor multiple times. I've restarted my PC and my printer/scanner multiple times. I've disconnected the power cord. It still doesn't scan.
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