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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎06-23-2021 05:56 PM

HP Recommended

All of a sudden when I scan the documents is hu

Category:
1 REPLY 1

‎06-23-2021 07:17 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.  That is a bug that is currently being fixed (timeline unknown)
In the meantime, we'd suggest to use the HP FULL software (which has a comprehensive HP Scan features)


Can you download and install the HP FULL Solution Software for your operating system:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8710-all-in-one-printer-...

 

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

These resources will be useful:

https://www.youtube.com/watch?v=vOazXjhVeIc

https://www.youtube.com/watch?v=02E9hW4ZWYg

https://www.youtube.com/watch?v=CCEBbJCdja0

https://www.youtube.com/watch?v=bx9Jy-fIDWE

https://www.youtube.com/watch?v=nyPIshaDlC0

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
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