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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP OfficeJet Pro 8610
Microsoft Windows 10 (64-bit)

I need help scanning multiple pages into one pdf. I have downloaded the "full feature" printer setup on my computer. When I open the new scan window, there is a box at the bottom to check which says "preview or scan images as separate files" I did NOT check this box assuming that means it will now scan all into one pdf. It did not. Although I am scanning multiple pages on the ADF, it is saving them as individual pages on my computer. How do I get the multiple pages to save into one pdf? I also read that if you change from grayscale to black and white it will switch to saving all into one pdf. Not so. 

1 REPLY 1
HP Recommended

Hello, @Tracymh888 – Hope you are well 🙂

 

Thanks for reaching out. This is a wonderful location to converse with the community, get assistance and find tips!

 

I see that you are having issues while scanning multiple pages to one file using your printer. Did you try using the HP Scan software from the computer?


Try the steps below:

  • Place the pages face down on the printer scanner bed.
  • Now open the “HP Scan” on your computer. You can double-click on the printer icon on your desktop to get the HP Scan if it’s not a shortcut on your desktop.
  • If you scanned from the scanner glass, load the next page or photo on the glass, then click the plus button  or  in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, then click Save.
  • You can check this video for instructions: http://bcove.me/p1clcd0f


Alternatively, please check http://hp.care/2f9JtJe for detailed steps on HP scan.
 

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂


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Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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